Privacy Policy

Privacy Policy

Effective Date: August 20 , 2024

Welcome to Photorbit! We are committed to safeguarding your privacy and ensuring that your experience on our website is secure. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.photorbit.in (the "Site"). By using our Site, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information: When you register on our Site, use our services, or interact with us, we may collect personal information such as:

• Name
• Email address
• Contact details
• Payment information (if applicable)

b. Usage Data: We collect information about how you use our Site, including:

• IP address
• Browser type and version
• Pages visited
• Time and date of visits
• Time spent on pages

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze site traffic. Cookies are small data files stored on your device that help us understand how you use our Site and improve its functionality.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our Site and services
• Processing transactions and managing your account
• Personalizing your experience and improving our Site
• Communicating with you, including sending updates and promotional materials
• Analyzing usage trends and site performance
• Ensuring the security and integrity of our Site

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share information with third-party vendors who assist us in operating our Site or conducting business, such as payment processors and email service providers.
• For Legal Reasons: We may disclose information if required by law or to respond to legal processes, protect our rights, or comply with a judicial order.
• Business Transfers: In the event of a merger, acquisition, or other business reorganization, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You have choices regarding your personal information:

• Access and Correction: You can access and update your personal information through your account settings or by contacting us.
• Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in those emails.
• Cookies: You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our Site.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our Site with a revised effective date. Your continued use of our Site after any changes signifies your acceptance of the updated policy.

Terms and Conditions

Effective Date: August 20, 2024

Welcome to Photorbit! These Terms and Conditions ("Terms") govern your use of our website, www.photorbit.in (the "Site"), and any services, features, or content provided through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agree to these Terms, as well as our Privacy Policy, which is incorporated into these Terms by reference.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective when posted on the Site with an updated effective date. Your continued use of the Site after any changes signifies your acceptance of the revised Terms.

3. Use of the Site

a. Eligibility: You must be at least 13 years old to use the Site. By using the Site, you represent and warrant that you meet this age requirement.

b. Account Registration: To access certain features, you may need to create an account. You agree to provide accurate, complete, and up-to-date information during registration and to update your information as needed. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

c. Prohibited Activities: You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable laws or regulations.
• Post or transmit any content that is defamatory, obscene, abusive, or otherwise objectionable.
• Interfere with or disrupt the operation of the Site or the servers or networks connected to the Site.
• Attempt to gain unauthorized access to any portion of the Site or other accounts, systems, or networks.

4. Intellectual Property

a. Ownership: All content, features, and functionality on the Site, including but not limited to text, graphics, logos, images, and software, are the exclusive property of Photorbit or its licensors and are protected by copyright, trademark, and other intellectual property laws.

b. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

5. User Content

a. Ownership: You retain ownership of any content you post on the Site, such as photos, comments, and reviews. By posting content, you grant us a worldwide, royalty-free, perpetual, and non-exclusive license to use, display, reproduce, and distribute your content in connection with the Site.

b. Responsibility: You are solely responsible for the content you post and its compliance with applicable laws. We reserve the right to remove or edit any content that we deem inappropriate or in violation of these Terms.

6. Transactions

a. Payment: If you make purchases or transactions on the Site, you agree to provide accurate and complete payment information. All transactions are subject to our payment processing terms and conditions.

b. Refunds: Refunds, if applicable, will be handled in accordance with our refund policy, which is available on the Site.

7. Disclaimers and Limitation of Liability

a. Disclaimers: The Site is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that the Site will be error-free, secure, or uninterrupted.

b. Limitation of Liability: To the fullest extent permitted by law, Photorbit and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site. Our total liability to you for any claim arising out of these Terms or your use of the Site will not exceed the amount you paid to us, if any, in the past 12 months.

8. Indemnification

You agree to indemnify, defend, and hold harmless Photorbit and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or related to your use of the Site, violation of these Terms, or infringement of any intellectual property or other rights of any person or entity.

9. Governing Law

These Terms and any disputes arising out of or related to them will be governed by and construed in accordance with the laws of the state or country where Photorbit is based, without regard to its conflict of law principles.

10. Termination

We reserve the right to suspend or terminate your access to the Site, without notice, if we believe you have violated these Terms or engaged in any activity that may harm the Site or its users.

Cancellation and Refund Policy 

Effective Date: August 20, 2024

Thank you for shopping with Photorbit! We strive to ensure that you are completely satisfied with your purchase. This Cancellation and Refund Policy outlines our procedures for cancellations, returns, and refunds. Please review this policy carefully.

1. Cancellation Policy

1. info@photorbit.com. If your order has already been processed or shipped, we may not be able to cancel it. In such cases, you can return the item in accordance with our Return Policy.

2. Refund Policy

a. Non-Customized Items: We offer a 30-day return period for non-customized items from the date of delivery. If you are not satisfied with your purchase, you may return the item for a full refund. To qualify for a refund, the item must be in its original condition, unused, and in the original packaging.

b. Customized Items: Due to the personalized nature of customized items, we do not offer refunds or exchanges for products that have been customized according to your specifications.

c. Full Money Back Guarantee: If you are not completely satisfied with your non-customized purchase, you are eligible for a full money-back guarantee. This guarantee is valid for 30 days from the date of delivery.

3. Return Process

1. info@photorbit.in with your order number and the reason for the return. We will provide you with a return authorization and instructions on how to return the item.

b. Return Shipping: You are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value, as we are not responsible for lost or damaged returns.

c. Processing Refunds: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow up to 7-10 business days for the refund to be reflected in your account.

4. Exchanges

At this time, we do not offer exchanges. If you wish to exchange an item, please return the original item and place a new order.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with your order number and photos of the damage or defect. We will arrange for a replacement or issue a full refund, including return shipping costs, if applicable.

Shipping and Delivery

Shipping Information

At Photorbit, we aim to provide a seamless shopping experience, starting with timely and efficient delivery of your orders. Here's everything you need to know about our shipping and delivery process:

Order Processing

• Processing Time: Orders are typically processed within 5-10 business days. Please note that processing times may be longer during peak periods or promotional events.
• Order Confirmation: Once your order is processed, you will receive a confirmation email with your order details and tracking information.

Delivery Options

• Standard Delivery: Delivered within 5-10 business days after order processing. This option is available for most locations.
• Express Delivery: Available for select areas. Orders are delivered within 2-3 business days after processing.

Shipping Costs

• Cost Calculation: Shipping costs are based on the delivery location and the weight of your order. Shipping fees are calculated and displayed at checkout before you complete your purchase.

Delivery Areas

• Coverage: We deliver to major cities and towns across India. For remote or less accessible locations, additional delivery time might be required. Please check our delivery coverage or contact us to confirm if we ship to your area.

Order Tracking

• Tracking Information: Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order’s progress on our tracking page.

Delivery Issues

• Contact Us: If you encounter any issues with your delivery or have any questions, please contact us at [email protected]. Our customer support team is here to assist you and resolve any concerns you may have.

Additional Information

• Delivery Times: Delivery times are estimates and may vary based on factors such as weather conditions, holidays, and other unforeseen circumstances.
• Failed Deliveries: If a delivery attempt fails, our delivery partner will typically attempt a redelivery. If further issues arise, we will contact you to arrange an alternative solution.

Thank you for choosing Photorbit! We appreciate your business and are committed to ensuring that your shopping experience is as smooth and enjoyable as possible.

For further assistance, please reach out to us at [email protected].

For further information. 

contact us.