Shipping Policy

Photorbit ships across India. This page explains our shipping charges, delivery timelines, and order tracking.

Shipping charges

Shipping is free on every order, with no minimum order value.

Processing time

Ready-made products are typically dispatched within 1–2 business days. Personalised and custom-made products (engraving, custom photo frames, name plates) may take 2–5 business days to craft before dispatch, depending on complexity.

Delivery timelines

Once dispatched, delivery typically takes 1–2 business days within Kolkata, and 3–7 business days for the rest of India, depending on the destination and courier availability. Estimated delivery dates are shown at checkout and in your order confirmation.

Order tracking

You can track the status of your order anytime from your account's order history, which shows each stage from confirmed to packed, shipped, and delivered.

Delays

Occasionally, deliveries may be delayed due to weather, regional restrictions, or courier network issues outside our control. We'll keep you informed by email if we expect a delay beyond the estimated window.

Contact

Questions about a shipment can be sent to [email protected] or +91 86978 15372. Photorbit, Ashiyana Building, Ground Floor, Bylane 2, Vivekananda Road, Sonarpur, Kolkata, West Bengal 700150, India